Infomercials and Direct Response
Infomercials changed the way advertisers sell things on television. Previously, product
manufacturers merely presented their wares on TV in the most attractive manner they could come up with.
T
hey planted ideas, sought to change habits or to create them where none
existed. They expanded market share subtly with one common unifying factor - you watched the commercial and if you liked what you saw you went to
the store or the showroom and bought it. From now on television would be different. Infomercials and direct response marketing
was born. Now if you liked what you saw, thought it was just the right product, idea or concept for you, you picked up the phone, called the
number on your screen and ordered what you wanted direct from the manufacturer.
It's hard to imagine in today's internet world with overnight deliveries and instantly downloads, but for the very first time you could order
something off your TV set without even getting up from your favorite chair. It was unbelievable, magical, and very successful. Almost overnight
phone banks sprang up all over the country as the call volume, once numbering in the thousands, surged into the millions. Like Internet domain
names today, 800 numbers became a vanity item - the most popular ones disappearing as fast as they became available. Previously only used in
magazine advertisements or mail order brochures, the phone business became a very big business with the success of infomercials.
To begin with, infomercials and direct response TV selling give a manufacturer an immediate tool to measure whether or not his
product, his pricing and even his approach is working. Previously, manufacturers had to create their product, get it into stores where it would
be available for purchase on a nationwide basis and then and only then, launch a costly nationwide advertising campaign on popular TV shows.
After that, they would wait a minimum of 90 days, sending out squads of sales personnel or making hundreds of phone calls to find out if their
product was selling. If it wasn't it was back to the drawing board to try to figure out what went wrong and then perhaps try it again maybe next
year.
With infomercials and direct response, there was now a way to measure the success or failure of any project in a matter of hours
and at a fraction of the cost. If a manufacturer had his own phone bank, he could conceivably sit there after his infomercials were airing around
the country and literally count the orders coming in. And almost immediately, he would have an idea if his project was working. This leveled the
playing field for new product launches and led to the creation of hundreds of new products each and every year launched and tested as
infomercials before ever hitting a retail outlet. Next Article: Email Advertising
|